Browse Frequently Asked Questions
Depending on the type of photography services you are planning to take, approximately, 1- 2 months in advance is needed to confirm your bookings.
For wedding photography, it is best if you book at least six months in advance before your actual day so as to avoid any disappointment.
No, we do not charge any additional surcharge for early call times.
Our base package(s)/lifestyle portrait sessions includes only 1 photographer. If you wish to have an additional photographer, you may request during our consultation at an additional charge.
Our standard, all-in wedding packages includes 2 photographers to capture and deliver the most from your wedding day.
Kindly book a consultation with us. Due to the current COVID-19 pandemic, all consultations can be made physically or through virtual meetings such as ZOOM/Skype.
We would require a signed contract and a deposit of 30%(for weddings)/ 50%(for lifestyle portrait sessions) required to confirm your bookings. All deposits has to be made within 24 hours from the time of consultation.
We work on a first come, first serve basis, once the deposit is paid, your wedding date is firmly secured. Sadly, we cannot hold dates for you without booking deposit and signing the contract.
When you book with us, upon signing the contract, you are required to pay the booking deposit.
To book our wedding photography services, there are 3 billing phases:-
1) 30% deposit required to secure your package(non-refundable)
2) 50% of the package price to be paid one day before or right after the event
3) 20% of the balance upon receiving your wedding deliverables.
LIFESTYLE PORTRAITS PHOTOGRAPHY
To book our lifestyle portraits photography services, there are 2 billing phases:-
1) 50% deposit required to secure your package(non-refundable)
2) 50% of the package price to be paid one day before or right after the session
Unfortunately, we currently do not provide videography services for weddings. We only provide videography services for our lifestyle portraiture sessions or post wedding sessions.
We do not allow splitting of hours within the day as the packages are strictly based on running hours from the time our photographers report at the venue till the end of the day.
Yes. If your solemnisation is held on a Saturday and your reception is held on the following weekend, there will be an additional charge of $250 on top of your selected photography package.
However, if your wedding is held on the same weekend, example, your solemnisation is held on a Saturday, and your wedding reception is held on a Sunday, you may feel free to play around with the number of hours in the package at no additional charge.
Currently, we accept payment via cash, bank transfer, PayNow/PayLah!
More details on the payment terms will be given to you in the invoice.
All our base packages are fully customisable, thus you can curate your own wedding packages and choose from a range of prints from our ala-carte packages.
We try our best to make sure every couple gets a short outdoor shoot during the wedding day (it’s the best part of the day that we love the most!)
If you have any remaining time from your package, you may use the time for a short outdoor shoot. The shoot has to be done within the same day as the wedding if time and weather permits.
Unfortunately, downgrades are not allowed. We recommend couples to select a 4-8 hour package first, and once the wedding plans are clearer, they can choose to upgrade their packages at any time.
We recommend couples to select from our base packages where we give you the freedom to customise your wedding package and select from our available range of prints, albums or canvas prints as your deliverables from your wedding day.
For our standard wedding packages, however, we do not allow any deliverables to be omitted out from the wedding package as we have carefully curated and calculated to give you the best keepsake from your wedding day.